Sign up here with your phone number in your favourite messenger: WhatsApp, Telegram, Viber or Facebook Messenger (Discord - next) 👋 Bot will ask you for your full name and phone number. Please, share your real first and last name to avoid reseting your accoun in the future. After receiving an SMS with code and verifying it you are good to go. Your account is set up. That simple and takes only 30 sec.
When you sign up to Zelf, you get access to all the basic banking operations, but very fast and simple. You can pre-order your Zelf card in 30 seconds and later on add it to Apple Pay or Google Pay.(cards are available only in France and Spain now) After that, you can: check your balance, send money, ask for money, scan QR codes of other zelfers to send them money, create invoices, ask for reports on transactions and many more. Later on we will add loans and savings accounts.
(Coming soon) You just need to press and hold the microphone button until you see your speech converted to text.
Take your ZELF card to offline shopping with contactless payments! If your phone supports contactless payments, you can safely add your Zelf card to Apple Pay or Google Pay in just a few taps. To add your card to Apple Pay follow the instructions👇: 1. Go to the Wallet app. 2. Press + in the top right corner 3. Select “Enter card details manually” and follow the instrcuctions 4. Enter the verification code received via SMS 5. ✅ You can ask bot for video instructions. Go to the 👑 My Zelf menu. Tap on 💳 Card and 🌩 Contactless payment.
Take your ZELF card to offline shopping with contactless payments! If your phone supports contactless payments, you can safely add your Zelf card to Apple Pay or Google Pay in just a few taps. To add your card to Google Pay follow the instructions👇: 1. Go to the Google Pay app. 2. Tap Payment and than Add 3. Enter card details manually 4. Enter the verification code received via SMS 5. ✅ You can ask bot for video instructions. Go to the 👑 My Zelf menu. Tap on 💳 Card and 🌩 Contactless payment.
When your card is ready, your Zelf will notify you directly in the chat. Pre-orders are open worldwide, but the cards are available only in France and Spain now. Also follow ZELF on Instagram, Twitter, Medium or join community Discord to stay up to date with all events including the cards availability in every country. Instagram Twitter Medium TikTok DISCORD
The card will arrive in your messenger, no plastic, just a virtual card that can be added to Apple Pay and Google Pay. The bot will notify you when your card is ready.
In the future there will be an option to order a plastic card. Currently Zelf is only a virtual card.
Yes, every Zelfer will find a unique code that enables international (primarily used in the European Union) transfers, called IBAN. Copy your IBAN and make a bank transfer from another account directly to your Zelf. Or you can share IBAN with someone who wants to pay you.
You can top up Zelf card in the 📥 Top Up menu of Zelf bot. There are several ways to do that: 1️⃣ With another card: Go to the 👑 My Zelf menu. Tap on 📥 Top up and select 💳 From another card. Fill in your card details (card number, expiry date and CVC/ CVV2 code) in secured browser window, enter the amount you would like to Top up Click Top up and follow the prompts. Done! 2️⃣ With your IBAN: Go to the 👑 My Zelf menu. Tap on 📥 Top up and select 🏦 Reveal my IBAN. Copy your IBAN and make a bank transfer from another account directly to your Zelf.
There are certain limits implied for verified and non-verified cards. You are non-verified if you didn't provide your legal documents to us. For non-verified users the limits are: — Max Wallet Load Limit: €150 — Refund Payout Limit: €150 max per month — Online Purchase Limit: €50 — One-Time Top Up Limit: €50 For verified users the limits are: — Max Wallet Load Limit: €1500 —Refund Payout Limit: €250 max per month — Online Purchase Limit: €500 — One-Time Top Up Limit: €500
You can share your Zelf card details (Go to the 👑 My Zelf menu. Tap on the 💳 Card menu and select 💳 Reveal my card) or send IBAN to someone who wants to pay you. More cool features like send&receive money are available after you verify yourself (KYC will be ON soon).
You can withdraw cash through contactless ATMs if your account is verified only.
No fees for transfer, only for top ups from other banking cards (IBAN top ups are always free). 1️⃣ The first top up is free; 2️⃣ The second and subsequent - +1% of the amount you want transfer, but not less than 1€. (Available soon) Zelf has 3 free top ups for Premium accounts holders and 10 for Pro users.
Zelf pre-order is available worldwide. Cards are already available in France and Spain.
Not yet. But we are planning to let your parents sign you up.
It's free. If you want to boost your savings account or expand the limits go for one of the paid plans for heavy Zelfers (coming soon).
We have decided to make the process as painfree and smooth as possible: to open your account you do not need to provide any documents. Only when you need to withdraw or spend/receive more than 150 euros in 30 days we have to ask you for an ID and proof of adress. It can be shared within your Zelf chat in a couple of minutes.
Sure, you have one Zelf account that will be recognised in any messenger. So even if you delete the chat, it can be restored easily.
It's very easy to correct your name and surname during the verification procedure If u're a French or Spanish user: 1. Send your bot a command "Verify me" 2. Answer the question about American citizenship; 3. Click on "Upload ID" and write your REAL name similar to your DOCUMENTS on the form. Done! Your name will change automatically after the verification will be passed 💫
If the verification code does not arrive, it may be due to weak connection, your telco provider restrictions or some other reasons that are beyond our control. Normally all zelfers recceive the verification code. We suggest to simply restart the registration or try again after a while.
We are sad to see you go, but to delete your account please type DELETE ZELF ACCOUNT in all caps in ZELF chat and follow the prompts. Remember: you won't be able to create a new account with this phone number.
Unfortunately, there is no "the second number" feature. You should create a new ZELF account. If you want to transfer your bonuses to your new account, we are receiving applications to firstname.lastname@example.org. We are looking at every case individually and remain the right to reject your application.
Drop us a line: Twitter - @zelfco Instagram - @zelf_co Facebook - @zelfco Discord - https://discord.gg/gV8s8ft
We send SMS code with unique PIN code to confirm each and every transaction. You can set limits to the size of transactions for additional security. Additional safety can be provided with a dedicated vault app which allows to set up Touch or Face ID for transaction confirmation. Touch or Face ID are also required for changing your settings.
If you suspect that your personal data may have been stolen, you can block your card. For that, you go to ⚙️ More menu, choose 🛅 Security and tap ⛔️ Block After the card is blocked, you will receive a message with instruction on how to restore your card. Until then, most actions in the main menu will be blocked.
Zelf rewards you if you bring along your friends. Receive a link by clicking "👫 Invite" in the chatbot, send it to friends and when they join you will both earn a bonus. You can view all bonuses by clicking "👑 My Zelf" in the chatbot.
1. Join Zelf in any messenger here. 2. Follow the conversation until you get the "👫 Invite" button 3. Hit "👫 Invite" and get your referral link. 4. Copy the link and send it to friends! You are also welcome to post it in your Instagram stories or anywhere else. Your followers will join and bring you more cash 💰🤑💰
Follow the steps covered in the previous question and send your link to friends! Also you can show your QR code from your phone screen.
Your imagination is the limit ;) No, really, if you're an influencer that will bring 1000 new Zelfers, you'll get €5000 boost in your bonus account right away. No strings attached. And if you have a want to collaborate with us further, drop us e-mail: email@example.com
Sure. The fun thing is, each friend of a friend will bring you additional €1 bonus. 😱 DAMN.
Tell more people about Zelf! Also we drop new challenges and perks in our community in Discord: Discord - https://discord.gg/gV8s8ft Follow us in socials to track all new drops and competitions: Instagram: @zelf_co Twitter: @zelfco Facebook: @zelfco
ZELF has 2️⃣ types of bonuses: 💫 spendable and 🔁 pending. 💫 Spendable - virtual money, which you can use to refund your purchases. 🔁 Pending - bonuses, which you can't use for refund until they haven't become spendable. Here is how your pending bonuses become spendable for both you and your friend: –– 💫 +€1 for getting ZELF card –– 💫 +€1 for making first top up of €10 or more (card activation) –– 💫 +€3 for passing verification
To make a refund with your spendable bonuses you go to 💸 Earn & Spend in your ZELF bot in your bot menu, tap 👫 Friends then🎖Status & redeem. To make a refund with your spendable bonuses you go to 💸 Earn & Spend in your ZELF bot in your bot menu, tap 👫 Friends then🎖Status & redeem. ➡️ If you have purchases available for refund tap Make a refund. View the list of purchases available for refund and send the number of the purchase you would like to refund. ➡️ Confirm by tapping Refund. Your 💫 spendable bonuses now turn to real money on your balance!
Dear Zelfers, you can spend bonuses to compensate any purchases you make with your ZELF card. Let's say you have 10€ bonuses on your account, you buy a sandwich for 5€, you ask the bot to give you cash back for this transaction. Your cash account received 5€, your bonus becomes 5€.
Please, read below important info about how refunds work: – Purchases need to be real ones, from online and offline stores. Money transfers, PayPal top ups, mobile phone top ups are money transfers, not purchases. – You can't refund purchases less than 5€; – You can’t refund purchases partially. To refund your lunch in Macdo for 5€ you have to have 💫 €5 on your spendable bonus balance. Detailed info in our Customer Loyalty Program
To see your referral account balance hit "👑 My Zelf". The number of bonuses should match to the number of friends invited by you. If you collected drops in community or followed instructions in Zelf bot, it will be even greater.
We welcome active Zelfers who are able to bring their tribe to ZELF to become ZELF partners. Please send a request to firstname.lastname@example.org with, share a little bit of your background and your current score in ZELF referral program. We are proceeding all applications there.
To see your referral account balance hit "👑 My Zelf". The number of bonuses should match to the number of friends invited by you.
If you are sure that your bonus balance is incorrect, please send email to email@example.com with the following information: 1. Your phone number 2. Screenshot of your registration (showing the phone number) 3. Phone number of the person you invited 4. Screenshot of the registration of the person you invited (showing their phone number)
Referral links should only be used for personal purposes. Users are prohibited from “spamming” anyone with referral invitations or using automated systems or bots through any channel to distribute the link. Zelf team has a right to disqualify you from the program if your account get suspected. Don't risk losing your bonuses through fraudulent actions which you would otherwise have earned through the program. Zelf has the right, at any time and in its sole discretion, and without prior notice, to terminate, cancel, suspend or modify the rules of referral program. Full Terms and Conditions can be found here.
Join us to stay up to date, chat and take part in giveaways 🎁: Instagram: @zelf_co Twitter: @zelfco Facebook: @zelfco Discord - https://discord.gg/gV8s8ft See ya 🤜🏻 🤛🏻